We're sorry to hear you're missing parts, but we can work with the manufacturer to provide excellent product support and warranty.
- Check carefully first.
- Check if the parts are in a different bag than you expected. Or if you made assembly errors that resulted in the pieces already being used. Sometimes small pieces hide in the corner of a bag or box.
- Check against the parts list in the manual.
- Record the information.
- The kit number (found on the box and in the manual).
- The part number(s) (often found in the manual with the parts list at the back).
- The number of missing parts.
- If possible, include photos of the box, manual, and the missing pieces in your item.
- Complete the form below.
