Shipping & returns

Shipments

Parcels are sent within 1 working day if the items are in stock. Packages to the Netherlands, Germany, Belgium and Luxembourg are usually delivered within 1 working day. Rest of Europe depending on the distance 1 - 3 working days longer.
The same applies to pallet transport, but handling usually takes 1 working day longer.
Outside Europe we offer shipping on request. This is because the shipping costs are calculated depending on weight and volume. Only for the USA and Canada, these are automatically calculated up to 20 kg.

Returns

Within Europe we can arrange the returns for you. For this you need the original shipping number from the track & trace mail. Costs of the return will be deducted from the reimbursement. Excluding shipping errors on our part, but only after acknowledgment and approval from our side. Create return label.